About Us & FAQ'S

Welcome to Gingersnapskids.com, a sweet designer boutique for babies to trendy tweens. We are an online boutique for high quality children's apparel, unique gifts, travel toys, room decor, furniture and more!

Our business practices follow the Golden Rule of treating others as we wish to be treated: low cost shipping options, generous returns policy, and outstanding customer service to keep customers coming back.

In this section, you will find answers to the most frequently asked questions. If you have additional questions, please feel free to contact us.

How do I contact Gingersnaps Kids?

Email:info@gingersnapskids.com

Gingersnaps Kids Inc.
3137 Goldenoak Circle
Round Rock TX 78681

Phone:
512-653-1095 (local)
1-888-GSKIDS0
1-888-475-4370

Hours:M-Sat 10-5pm CST

Do you offer gift certificates?
Gingersnaps Kids offers you gift certificates in the amounts of $25, $50, $75 and $100.

What are my payment options?
Gingersnaps Kids has a safe shopping guarantee. You can shop with us with confidence. We accept Visa, Mastercard, and American Express and Paypal for your convenience.
We will gladly assist you by phone or email if that is your preference. Please call us at 888-GSKIDS0 (888-475-4370) during our business hours or email us at sales@gingersnapskids.com.

Do you charge sales tax?
Sales tax of 8.25% is charged for orders that are shipped to the state of Texas only.

What is the delivery time?
Delivery times do vary but most products ship within 1-2 days. If the products are handpainted or handmade, please allow the time noted in the product details for completion and delivery. You will be notified by email when your order has been shipped.

What are your Shipping Rates?
Gingersnaps Kids uses the US Postal Service's Priority Mail and Global Priority. All packages shipped within the United States will have delivery confirmation to ensure your package arrives safely. To view our rates click here.

If I need to make a return, what do I do?
Gingersnaps Kids will gladly accept returns or exchanges. Please see the Returns and Exchanges Policy page for all of the details.

How do your pre-orders work?
Pre-orders are advance purchases made on merchandise scheduled to ship at a future date. As you place your order, these items are reserved for you and taken from our available stock. We then ship them when they arrive in our store. Please see our pre-order policy for more details.

How does your inventory work?
If you see a picture that does not have sizes listed underneath it, that means we are out of stock. It is a good idea to check back with us as our inventory changes regularly. We do our best to keep our inventory accurate, but occasionally,due to circumstances beyond our control, you may order an item that we are out of. If this happens you will be notified prior to your order shipping to decide how you would like to proceed.

How do you ensure my privacy on your site?
Gingersnaps Kids works hard to ensure your privacy. We do not sell your personal information to other companies. Once you place an order credit card companies require that we confirm your billing address and phone number to authenticate your transaction. Your email address is needed to confirm and update you regarding your order. For More information read our privacy policy policy page.